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Privacy Policy
Last updated: April 27, 2026
Alliance Tariff ("Alliance Tariff," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, share, and safeguard information you provide when you visit alliancetariff.com (the "Site") or engage our services.
1. Information We Collect
We collect information you voluntarily provide, including:
- Contact information: name, email, phone, company name, role.
- Business and import information: import volume, refund estimates, importer-of-record status, broker relationships, ACE portal status, entry data, customs documentation, and other materials needed to evaluate or process a claim.
- Communications: any messages you send us, including form submissions and email correspondence.
- Automatically collected data: IP address, device information, browser type, pages visited, referring URL, and similar analytics data collected via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Evaluate your eligibility for IEEPA tariff refund recovery.
- Provide our services, including coordinating with U.S. Customs and Border Protection (CBP) and our attorney partners where applicable.
- Communicate with you about your claim, our services, and relevant updates.
- Operate, maintain, secure, and improve the Site and our services.
- Comply with applicable legal obligations and enforce our agreements.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Attorney partners: When your claim requires protest or litigation services, we share relevant information with our attorney partners under appropriate confidentiality terms.
- Service providers: Vendors who support our operations (e.g., CRM, cloud hosting, payment processing, communications platforms), bound by contractual confidentiality and data-protection obligations.
- Government agencies: CBP and other relevant authorities, only as necessary to file and process your refund claim on your behalf.
- Legal compliance: When required by law, subpoena, court order, or to protect rights, property, or safety.
- Business transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed for those purposes, we securely delete or anonymize it.
6. Your Rights
Depending on where you reside, you may have rights under applicable laws (such as the California Consumer Privacy Act) to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal exceptions.
- Opt out of certain disclosures of personal information.
- Lodge a complaint with a regulatory authority.
To exercise these rights, contact us at privacy@alliancetariff.com. We may need to verify your identity before responding.
7. Cookies and Tracking
The Site uses cookies and similar technologies to remember preferences, analyze usage, and improve performance. You can control cookies through your browser settings; disabling them may affect Site functionality.
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
The Site is not intended for individuals under 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated "Last updated" date. Material changes will be communicated through additional notice where appropriate.
11. Contact
Questions about this Privacy Policy can be sent to privacy@alliancetariff.com.